FAQ
What services do you offer?​​
We specialize in blonding, lived-in color, low-maintenance styles, grey blending, and hair health restoration.
Do you offer consultations?​
Yes! We recommend consultations for new clients or major transformations. You can book a consultation directly with your preferred stylist via their bio page, or contact us to get set up with one today.
What is your cancellation policy?
​We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may result in a fee.
How can I contact my stylist?
Each stylist has their preferred method of contact listed on their bio page. For general questions, feel free to message us through the website..
How do I book an appointment?​
Appointments can be booked online through our website or by contacting your stylist directly via their bio page.
Do you take walk-ins?​
We are primarily by appointment only to ensure personalized attention for each guest. However, you’re welcome to call or message to see if same-day availability exists
What forms of payment do you accept?
We accept all major credit cards, cash, and select mobile payment apps. Some stylists may have individual preferences listed on their bio.
What products do you use and recommend?
We use professional-grade, salon-quality products tailored to your hair goals. Your stylist can recommend the best at-home care during your visit.
What should I do if I’m unhappy with my hair?
Client satisfaction is our priority. If you have any concerns, please reach out to your stylist within 7 days so we can make it right.